Scottish Public Services Ombudsman

Call us on 0800 377 7330

Our training unit provides both direct delivery and e-learning training solutions for public sector complaint handlers. Details of the courses we offer can be found on the Valuing Complaints training page.

SPSO e-learning courses have been developed for frontline staff to support the implementation of model CHPs in different sectors. This training is available to all public sector bodies and is currently free. Visit our Training Centre to find out more.

For further information about the training unit, the courses we offer, and how to book, contact Kerry Flinn, training coordinator at 

Updated: November 22, 2016