Scottish Public Services Ombudsman

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This page details consultations about the SPSO and our work.

Issue Date Title
9 October 2015

A consultation on the SPSO Draft Strategic Plan 2016-2020 

Our analysis of responses (PDF, 290KB)

4 September 2015

A consultation on SPSO's new role in Scottish Welfare Fund reviews.

Our analysis of responses.

12 February 2012

A consultation on the SPSO Draft Strategic Plan 2012-2016.

Analysis of the responses (535KB)  Our response (PDF, 21KB)

10 June 2010

A consultation on a Statement of Complaints Handling Principles and Guidance on a Model Complaints Handling Procedure - establishing our Complaints Standards Authority.

Our analysis of responses (PDF, 194KB)

 

Updated: March 18, 2016